Política de privacidad

Last Updated: December 19, 2025

Jovia – Vintage Jewelry operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Jovia – Vintage Jewelry is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or disclose personal data when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

What personal data do we collect or process?

When we use the term “personal data,” we mean information that identifies you or can reasonably be linked to you or another individual. Personal data does not include information that is collected anonymously or has been anonymized so that it cannot be associated with you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

Contact information, including name, postal address, billing address, shipping address, phone number, and email address.
Financial information, including credit or debit card numbers, financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.
Account information, including username, password, security questions, configurations, and settings.
Transaction information, including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us, including information you provide when communicating with us, such as when you contact customer support.
Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.
Usage information, including information about your interaction with the Services, such as how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

Directly from you: for example, when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.
Automatically through the Services: for example, from your device when you use our products or Services or visit our website, including through cookies and similar technologies.
From our service providers: when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.
From our partners and other third parties.

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

Providing, customizing, and improving the Services. This includes fulfilling our contract with you, processing payments, fulfilling orders, storing your preferences and items of interest, sending account-related notifications, creating and managing your account, organizing shipping, facilitating returns and exchanges, enabling reviews, and creating a personalized shopping experience, such as recommending products based on your purchases.
Marketing and advertising. We may use your personal data to send marketing communications via email, SMS, or postal mail and to display online advertisements for products or Services, including based on items you previously purchased or added to your cart.
Security and fraud prevention. We use personal data to authenticate your account, provide a secure shopping experience, detect and prevent fraudulent, illegal, unsafe, or malicious activities, protect public safety, and secure our Services. You are responsible for safeguarding your account credentials and should not share them with others.
Communicating with you. We use your personal data to provide customer support, respond to inquiries, and maintain our business relationship with you.
Legal reasons. We may use personal data to comply with applicable laws, respond to lawful requests, investigate or participate in legal proceedings, and enforce our terms and policies.

How do we disclose personal data?

We may disclose your personal data to third parties for legitimate purposes, including:

Shopify service providers and other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
Business and marketing partners who provide marketing services and display advertisements. Shopify may be used to support personalized advertising based on your online activity across different merchants and websites. These partners process data according to their own privacy policies.
Third parties with your consent, such as when you request delivery of products or use social media widgets or login integrations.
Affiliates or entities within our corporate group.
In connection with business transactions, such as mergers or insolvency, compliance with legal obligations, enforcement of policies, or protection of our rights, Services, and users.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal data relating to your access to and use of the Services to provide and improve them. Data submitted to the Services may be transferred to Shopify and third parties located in countries outside your country of residence. We also use certain enhanced Shopify features that incorporate data from interactions with our shop, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal data and handling requests related to your rights. More information can be found in the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of such sites. Information shared publicly or semi-publicly, including on third-party social networks, may be visible to others. Inclusion of such links does not imply endorsement unless explicitly stated.

Children’s data

The Services are not intended for children, and we do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided personal data, please contact us to request deletion. As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” personal data of individuals under 16 years of age as defined by applicable law.

Data security and retention

No security measures are perfect, and we cannot guarantee absolute security. Information transmitted to us may be at risk during transmission. Retention periods depend on factors such as account management, service provision, legal obligations, and dispute resolution.

Your rights and choices

Depending on your location, you may have rights including:

Right of access
Right to deletion
Right to correction
Right to data portability
Managing communication preferences, including opting out of marketing emails (transactional emails will still be sent).

If you reside in the UK or EEA, you may also have the right to object to or restrict processing and to withdraw consent where applicable.

You may exercise these rights through the Services or by contacting us. Identity verification may be required. You may appoint an authorized agent where permitted by law.

Complaints

If you have complaints about our data practices, please contact us. You may also lodge a complaint with your local data protection authority. A list of EEA supervisory authorities is available upon request.

International transfers

Your personal data may be transferred, stored, and processed outside your country of residence. Transfers outside the EEA or UK rely on recognized transfer mechanisms such as Standard Contractual Clauses unless the destination country provides an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this website with an updated “Last Updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us by email at joviavintagejewelry@gmail.com. For purposes of applicable data protection laws, we are the data controller of your personal data.