Shipping policy



Shipping Information

We currently ship within Europe.

All orders are carefully packaged to ensure your jewelry arrives safely.

Shipping Destinations
• Germany
• European Union (EU) countries
• United Kingdom
• Switzerland

If your country is not listed, please contact us before placing an order.


Shipping Costs

Germany:
 • Standard shipping: Free

European Union:
 • Standard shipping: € 4,99

United Kingdom & Switzerland:
 • Standard shipping: € 6,99

Shipping costs are calculated and displayed at checkout.


Delivery Times

• Germany: 2–5 business days
• European Union: 5–10 business days
• United Kingdom & Switzerland: 7–14 business days

Delivery times may vary due to customs clearance or unforeseen delays.


Customs & Import Duties

For deliveries outside the European Union, additional customs duties, taxes, or fees may apply. These costs are borne by the customer and are not included in the item price or shipping costs.


Order Processing

Orders are processed within 2–3 business days after receipt of payment.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.


Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the expected delivery time, please contact us immediately at:

📧 [joviavintagejewelry@gmail.com]